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KB0000007: How to deploy a MicroStrategy visual on your MicroStrategy server

Knowledge Base • Guide MicroStrategy Visual Deployment • By •
Product: MicroStrategy visuals
Related Product Version: all
Last Updated: September 03, 2024

Summary

This guide will help you deploy a custom MicroStrategy visualization on your MicroStrategy server (Linux and Windows).

The content from the visual package provided by SCvation, a .zip file, needs to be extracted and uploaded to the MicroStrategy server. Follow the steps demonstrated below in Action.

Official Documentation: Deploy a Custom Visualization (microstrategy.com)

Action

Download the visual package from the SCvation Customer Portal:

KB0000003: How to download the visual package from the SCvation Customer Portal

  1. Connect to the server: Connect to your Windows Server running MicroStrategy

  2. Upload the .zip visual package to your server

  3. Extract the Visualization Package: In the .zip package should be one folder with the name of the visual (e.g. SCvation Table)

  4. Install the plugin for Web:

    • Windows: Copy the plugin to <MicroStrategyWebRootFolder>\plugins\ (e.g.: C:\Program Files (x86)\MicroStrategy\Web ASPx\plugins\).

    • Linux: Copy the plugin to <MicroStrategyWebRootFolder>/plugins/ (e.g.: /opt/tomcat9/webapps/MicroStrategy/plugins/).

  5. Install the plugin for Library: If a separate Library Server for Mobile Library App access is available the plugins must also be installed there.

    • Windows: Copy the plugin to <LibraryRootFolder>\plugins\ (e.g.: C:\Program Files (x86)\Common Files\MicroStrategy\Tomcat\apache-tomcat-9.0.12\webapps\MicroStrategyLibrary\plugins\).

    • Linux: Copy the plugin to <MicroStrategyWebRootFolder>/plugins/ (e.g.: /opt/tomcat9/webapps/MicroStrategyLibrary/plugins/)

  6. Install the plugin for the PDF Export Service:

    • Windows: Copy the plugin to <PDFExportServiceRootFolder>\resources\plugins\. (MSTR Version 2020 and higher)

    • Linux: The default path is <InstallPath>/IntelligenceServer/PDFExportService/. If it is installed via a root privilege, it is usually located at (e.g.: /opt/MicroStrategy/install/IntelligenceServer/PDFExportService/).

Restart Web Server, Library, and the PDF Export Service.

Clear the brower cache in your browser to ensure that the new visualization is loaded properly.
 
e.g.: In Chrome
  1. On your computer, open Chrome.
  2. At the top right, click More. Delete browsing data.
  3. Choose a time range, like Last hour or All time.
  4. Select the types of information you want to remove.
  5. Click Delete data. If you delete cookies while signed in to Chrome, you won’t be signed out of your Google Account.

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